Founded in 2004, MemberClose provides the most efficient end-to-end real estate processing solution to over 250 credit unions nationwide and is backed by Credit Union Leagues around the country.

We help you close more member loans faster.

Our flexibility allows credit unions to offer more real estate lending opportunities to their members that they may not otherwise be able to offer.

Credit Unions can count on MemberClose to be a supportive partner that will help solve problems and keep our clients relevant by adjusting to the market as needed.

We are committed to each client’s success by providing a streamlined and efficient process that reduces errors and processing time that creates a pleasant experience for both the credit union and its members.

MemberClose team standing in conference booth

Membership & Leadership

Bryant Ottaviano

Bryant Ottaviano

Chief Executive Officer

John Faries

John Faries

Chief Financial Officer

Melissa Pomeroy

Melissa Pomeroy

Chairman of the Board

Bryce B. Jackson

Director of Sales

Lisa Costello

Lisa Costello

Director of Client Services

What customers are saying about MemberClose.

"I have worked for LPS Employees FCU for 6 years now and we have been using MEMBERCLOSE since then. If you have an issue or problem there is always someone to help. When there are updates or changes made to the rules and regulations, the program will guide you through them to keep everything up to date. MEMBERCLOSE is a great product for the home equity loans we do here at LPS Employees FCU."

LPS Employees Federal Credit Union

"MemberClose provides our credit union with a fast and easy way to expedite the appraisal and lien process. The result is that we can close loans much faster and with less expense. That benefits both the member and the credit union."

Homeland Credit Union

"Along with helping us save money on our equity loans, MemberClose provides us the added benefit of being more able to efficiently process and close our out-of-state 1st mortgage and equity loans."

Central One Federal Credit Union